Equity Residential is a properties company that was founded in the United States in 1969 by Sam Zell. Zell is now the chairman of this nationally traded real estate company, that has over 550 apartment complexes in 23 states, plus the District of Columbia. Equity Residential also has interests in condominiums and corporate housing.

My Equity Apartments is an online self-serve site that allows tenants to register with the company to manage My Equity Apartments account online, from the convenience of the internet. They can update personal information, schedule a service call, check their billing status, or make an online payment, plus several other services.

Online registration for the My Equity Apartments service allows complete access to these account management tools, and it is secure, free, and easy.

Creating Your Online Account Management Profile

Before you can manage My Equity Apartments online account, you will need a computer with internet access, a valid email address, and of course, you will want to be an Equity Residential customer.

• On your web browser, go to www.my.equityapartments. and click the “Set Up My Account” button.
• Enter your personal information, including email, full name, date of birth and social security number into the required fields. If you do not have a social security number, click the related check-box.
• Check the box that indicates you have read and agree to the website’s Terms of Use and Privacy Policy, then click “Submit.”
• You may receive a link through your email that confirms your information and activates your account.

Account registration gives you access to all the great account management features available on the My Equity Apartments website, plus you will be informed by email of issues or events that may impact you or your residential situation.

Added Features

If you have regular visitors to your apartment, like friends or relatives, or the nice little lady who stops by for coffee on her morning walk, you can enter their information so Equity Residential officials and employees know it’s okay for them to be there, whether their access is temporary or permanent, beginning and ending dates of their permission, or whether they should have access to keys. This is a great feature for when you are on vacation, and need someone to check your mail or water your plants.

Equity Residential has made it easy for their customers to manage the daily ins and outs of their residential account. A few minutes is all it takes to register, and then tenants will have a host of tools at their disposal, helping them to keep things running smoothly.

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