BBB Accreditation

A BBB Accredited Business since 11/01/2013

BBB has determined that Equity Residential meets BBB accreditation standards. which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

*Equity Residential is in this range.

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

• Advertising or Sales
• Billing or Collection
• Problems with Products or Services
• Delivery
• Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

Additional Phone Numbers

Additional Email Addresses