Keep it looking its best.

You've put a lot of care into choosing your furnishings. And with continued care at home, they should share your address for many years to come. Now for your owner's manual.

• Do not leave spills unattended.
• Refer to additional Care Information brochure or our website.
• For indoor use only.
• Avoid direct sunlight.
• Do not leave newspaper or other printed material lying on surface.
• Dimensions of bench-made upholstery may vary slightly.
• Vacuum and rotate cushion periodically.

Fabric Care Instructions

Spot clean using distilled water and water-based cleaning agents, foam or mild water-free cleaning solvents. Always test a small inconspicuous area first. Blot spills immediately with a clean, absorbent white cloth. Rotate cushions and pillows weekly. Vacuum regularly. Professional upholstery cleaning recommended annually. Avoid direct sunlight. Fabric fresheners and protectors are not recommended.

What you need to know.

Non-Furniture Items

We will accept merchandise returns of non-furniture items within 90 days of customer receipt. For International Checkout online orders, refund amounts for returned items will be credited to you by our global partner, Borderfree, in the same currency and using the same exchange rate as your original order.

Stock Furniture Items

Stock Plus and Custom Furniture Items

We require a 50% deposit for all Stock Plus and Custom furniture items. These items are made to your specifications and cannot be returned or exchanged. Once you place your order, you have 72 hours to change or cancel. The 72-hour time frame begins as soon as you place your order in a store; for online orders, the 72-hour time frame begins once you confirm your fabric selection with a Customer Service representative. After 72 hours, your 50% deposit is nonrefundable. If a Stock Plus or Custom item arrives with a manufacturing defect or damage caused during transit, we will repair or replace the defective or damaged area. If that isn’t possible, we will arrange an exchange. We reserve the right to determine the best course of action.

Please note: Crate and Barrel stores are unable to accept returns from international orders purchased online at crateandbarrel.com through our global partner, Borderfree.