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I reviewed Chandler Court a few years ago, after I'd lived there with my family for about six months. I'm updating my review now; we ended up spending three years there, and once we'd paid off a mountain of credit card debt, we moved into a house in Tempe.

It's pretty simple, really: Do not live here.

I'll start by saying that the walls at Chandler Court are paper-thin. You can hear everything that goes on in neighboring apartments and outside. We had the misfortune of leasing an apartment adjacent to the playground. During the summer, hordes of unsupervised young children (we took to calling them "the feral ones") would run around the playground shrieking -- not yelling; shrieking -- until 1 a.m. or later. The complex's "courtesy patrol" was useless; it was run by a company that monitored neighborhoods all over the Valley. Once, we called the 24-hour patrol number and were told the patrolman was in Avondale, so it'd be a while until he got over to our side of town. Many times, we ended up just calling the police so we could get a few hours of sleep.

"But the price is right," you're probably saying to yourself. "I can deal with a little noise if I'm saving money on rent." Well, OK, but can you also deal with an incredibly rude, unhelpful and sometimes downright hostile office staff?

Equity Residential used to own the property. They were a nice group of people, and they got things done. FAST. Like "within 30 minutes" fast. After the complex was sold to AMC, we were lucky to have service request filled within two weeks. Sometimes, they never got filled at all. When my wife called the office to complain, she was verbally abused by a member of the staff. With few exceptions, dealing with them was never pleasant.

The real screw-job came after we moved out. When we moved in, the carpet in our unit was already in poor condition. It should have been replaced before we moved in, but we made the best of things and tried to cover the worst parts of it with floor rugs and furniture. After we moved out, we received a $55 bill for carpet cleaning. I protested that charge, and I reminded management that we had been good tenants and paid rent on time every month for 36 consecutive months.

Management's response was that if I didn't pay the charge, I could deal with a collections agency and pay an additional charge on top of that $55. I paid up (along with paying a water bill I had previously been told I wouldn't have to pay) because I just wanted to be done with them.

Sadly, I know writing this review won't change anything at Chandler Court. There's never a shortage of renters in Arizona, no matter how thin the walls or how unhelpful the staff. But I hope at least a few smart people read this review and decide to live elsewhere. The only reason we stayed there as long as we did is that we were planning to buy a house and didn't want to do another short-term move, especially with a young child.

I'm so glad I don't live there anymore. Don't make the same mistake I did.