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I have been living at The Fairways for almost 2 years now and for the most part, it's. an okay community. I love my apartment, the floor… Read More

I have been living at The Fairways for almost 2 years now and for the most part, it's. an okay community. I love my apartment, the floor plan, the beautiful view overlooking the golf course from my balcony, the convenience of the area, and all the grassy pet areas for dog owners. I do believe they are a bit overpriced for all the trouble I've had. Not to mention, there is almost never any parking. If you are going to live here, get a garage or make sure you have an assigned spot. When I first moved in during the summer of 2013, they were just beginning a remodel of the entire complex. It took FOREVER and was very annoying since I was working nights and they were banging away on the roof at the crack of dawn for weeks. I understand they were remodeling, but at the time, it sucked and seemed to take longer than it should have. Now that they are done, the place looks a lot better. We decided to transfer apartments this summer when my lease was up and went with the same floor plan, but an "upgraded"  apartment. This "upgrade" meant new black appliances (fridge, dishwasher, microwave) wood floors,  two toned walls, darker cabinets and granite counter tops. The granite is a very low quality granite that absorbs any moisture that touches it. Water, oil, anything leaves an unsightly stain and the only way we found to clean it is with cornstarch. We brought this to the attention of the office, and one of the girls said, "That's just how it is. Just try to keep it dry and not let any water touch it." Well, that's kind of hard since it is in my bathroom and kitchen where there is a lot of water. The washer and dryer were old and dirty which was surprising since in my previous apartment (the non-upgraded one) I had a brand new set. I was disappointed since I was paying $100 more for this apartment. We then found out the dryer was not working properly and it was like pulling teeth to get them to come fix it. On top of that, there were several lights that did not have casings, the front door has dents all over it (I'm assuming from them bringing in the appliances) there were no lights in the bedrooms or living room and no ceiling fan in the living room even though there was a hook up for it (we had ceiling fans and light fixtures in both bedrooms and the living room in the previous apartment) the crown molding on the floor separating the tile from the wood near the entryway was not dry and started coming up from the ground, the electrical for the plugs in the living room and master bed room were not working properly, and a lot of the caulking in the bathrooms just looked half-assed and like they were rushing to finish. A big concern for me was we were not able to see the apartment until moving day which makes me think even more that they were cutting corners and rushing to finish. It took almost a month to get all of this fixed and when I first brought some of these issues up to the office staff, they were not very helpful. When I mentioned the lights and ceiling fans, they said "That's just how some apartments are they do not all have fans and lights." When they fixed the crown molding, they used liquid nails and set a cinder block on it and told me to leave it there until it was dry so I had a cinder block (which they forgot to come and get) sitting at my entryway for a week. After all that, we tried to get internet and were told that the wiring in the apartment was completely wrong and had to have a technician come and fix it. We were also told (in both apartments) that we could not get cable because there were trees in the line of sight and the complex will not allow you to put a dish on the roof. The only way to even have a dish is to pay a $200 deposit to attach it to the bars on the balcony. After finally speaking to the property Manager, we ended up getting a fan with lights installed in the living room which was nice. We also got a bunch of money off our rent for all the trouble. I expected more from this new apartment since I was paying much more than the other one and it did not deliver at first, but I do like living here despite the trouble we went through in the beginning. After all was said and done and we finally got everything sorted out,  this is a decent place to live, right in the heart of Chandler.

Hello Amber,  Thank you for taking the time to write a review about our community. We appreciate your feedback and value you as a resident. Please do not hesitate to let us know if there is anything else we can do for you. Thank you, Brett Fyffe, Community Manager