Recommended Reviews

I had the unfortunate opportunity to move into a brand new building that had just opened at Stone Gate in 2007, before there were very many… Read More

I had the unfortunate opportunity to move into a brand new building that had just opened at Stone Gate in 2007, before there were very many people living there.

At first, the apartment itself was nice, because I was literally the only person in the building, and had no noise issues, or any of the other problems described about the quality of the neighbors here in the other reviews.

However, from day 1, there were problems with the employees in the office. The maintenance guys were cool, but the office people were the furthest thing from it. Especially the manager, Cheryl. She should ve been fired within days of opening the complex. Her condescending attitude and childish behavior went far beyond the pale with any housing I have dealt with up until that point, and still today. Her antics were on par with a junior high schooler in a lunch room full of troubled children with no supervision.

Also, the sidewalk/walkway plan that they had drawn up to show where handicapped entrances would be was not adhered to when they finished building. There was supposed to be a handicapped entrance/ramp built right in front of the doorway to my building. Instead, they just covered the area with grass. I pointed out to them that my aunt could not enter my building because of this. Did they care? No. I reported them to the city housing authority for this.

When I first moved in, it was annoying that so many things in a brand new building were in need of repair (including a huge bulge sticking out of a freshly built wall), but it was easy to get the repair guys in to fix it, even if they didn t fix it so well. The longer I lived there, the less my reports of needed repairs were even paid attention to. Many things were never fixed, all the way up until the day that I decided to move out, because I couldn t take it any more.

Oh, one more thing - They filed a false lawsuit in district court to try to collect money that I didn t even owe them. After I confronted them about it, they said they d have the suit dropped. Guess what? They didn t. They let it default. I received a letter that I had a default judgement against me for money that was never even owed. They said they d correct this, but never did.

Comment by Christine M. of Stone Gate:

Hi Mikal! I apologize for your experience at Stone Gate in the past. Since then Monogram Apartment Collection has become the new… Read More

Hi Mikal! I apologize for your experience at Stone Gate in the past. Since then Monogram Apartment Collection has become the new owner/management company and your issues were during previous management.  Thank you,   Christine M. Digital Marketing Manager Monogram Apartment Collection